Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of the Stellar Spins Casino website and related services. Please read them carefully before creating an account, depositing funds or playing games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

Stellar Spins Casino operates under a licence issued by the Curaçao e-Gaming authority. All games use externally certified random number generators, and SSL encryption protects financial and personal data.

1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Stellar Spins Casino. They apply to your access to and use of the website, your player account, deposits, withdrawals, games, promotions and any other services made available through the website. If you do not accept these terms, you must not use the website or its services.

You must be legally permitted to participate in online gambling in the place where you are located. You must also meet the applicable minimum age requirement. Stellar Spins Casino may use age and identity verification procedures before allowing access to particular services, processing transactions or approving withdrawals. You must provide accurate, complete and current information and update it when circumstances change.

You may hold only one account unless the operator has expressly approved an additional account in writing. An account is personal to the registered player and must not be sold, transferred, shared or made available to another person. You are responsible for keeping your login details confidential and for all activity carried out through your account. Tell the operator promptly if you believe your account has been accessed without permission.

You must not use the website if you are under the applicable legal gambling age.
You must not use another person’s account or allow another person to use yours.
You must not provide false, misleading or incomplete information.
You must not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
You must comply with all laws and requirements that apply to you in Australia and in the location from which you access the website.

The operator may refuse an account application, suspend access or close an account where it considers this necessary to meet legal, regulatory, security, responsible gambling or operational requirements. Where permitted, the operator may request documents or other information to verify your identity, source of funds or account activity.

2. Accounts, funds and transactions

You may need to register an account before using certain features. Information supplied during registration must belong to you and must be capable of verification. The operator may retain records of account information and transactions as required for business, security and legal purposes. Further information about the handling of personal information is set out in the Privacy Policy.

Deposits may be made only using payment methods that are available through the website and authorised for your use. You must use a payment method held in your own name unless an alternative arrangement has been expressly approved. The operator may decline, reverse or investigate a transaction where it appears irregular, unauthorised or inconsistent with these terms.

Funds held in your player account are intended for lawful gaming activity and must not be used to facilitate fraud, financial crime or any other improper conduct. You must not attempt to deposit more than you can reasonably afford to lose. Any applicable deposit, transaction, currency conversion or banking charges should be reviewed before completing a transaction, as these may be applied by payment providers or financial institutions.

Withdrawal requests may be subject to identity, payment and security checks. The operator may require a withdrawal to be returned to the original payment method where this is appropriate or required. Processing times can depend on verification, the selected payment method, banking processes and other circumstances. The operator may delay or decline a withdrawal where information is incomplete, account activity is under review or these terms may have been breached.

You remain responsible for checking your account balance and transaction history. If you notice an error, duplicate transaction or activity that you do not recognise, notify the operator as soon as possible through the available support channel. An account balance does not necessarily confirm that a transaction is final if it remains subject to review, reversal or correction.

3. Games, promotions and responsible use

Games are provided for entertainment and involve risk. Outcomes are determined by the relevant game rules and, where applicable, randomised systems. You should review the information displayed for a game before participating, including any minimum or maximum stake, feature conditions and other instructions. If a game appears to malfunction, stop playing and report the issue. The operator may void affected play where a technical fault, obvious error or other material irregularity has occurred.

Promotions, bonuses, competitions and other offers may be subject to separate terms. Those terms may include eligibility requirements, participation instructions, expiry periods, wagering or playthrough conditions, contribution rules and restrictions on withdrawals. If there is a conflict between these general terms and specific promotional terms, the specific terms will apply to that promotion to the extent of the conflict.

The operator may change, withdraw or correct an offer where permitted, including where an offer has been displayed incorrectly, has been used improperly or can no longer be provided. You must not claim or use a promotion through multiple accounts, automated activity, collusion or any other method intended to obtain an unfair advantage.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of the time and money you spend, and never chase losses. Do not gamble when you are distressed, under the influence of alcohol or drugs, or using money needed for everyday expenses.

Use available deposit, spending, loss or time controls where offered.
Take a break or request account closure if gambling is no longer enjoyable or manageable.
Ask for help from an appropriate gambling support service if you are concerned about your play.
Do not ask another person to deposit or gamble on your behalf.
Contact the operator if you need information about available responsible gambling tools.

Requests for account restrictions, time-outs or closure may be handled in accordance with the operator’s responsible gambling procedures. You must not attempt to bypass a restriction by creating another account or using another person’s account.

4. Website use, intellectual property and liability

You may use the website only for personal and lawful purposes. You must not copy, reproduce, modify, distribute, publish, reverse engineer, interfere with or commercially exploit any part of the website without permission. You must not introduce viruses, malicious code or other material that could damage or disrupt the website, its systems or other users.

The website, including its design, text, graphics, software, logos and other content, is owned by or licensed to the operator and is protected by applicable intellectual property laws. Your use of the website does not give you ownership of any content or rights beyond the limited permission to use the services in accordance with these terms.

The operator aims to provide a reliable service but does not guarantee that the website, games or services will always be available, uninterrupted, secure, accurate or free from errors. Access may be affected by maintenance, telecommunications problems, software faults, events outside reasonable control or other technical issues. Information displayed on the website may be updated or corrected without notice.

To the extent permitted by law, the operator is not responsible for loss caused by your failure to keep account details secure, your misuse of the website, unauthorised access resulting from your actions, interruptions outside reasonable control or reliance on information that is incomplete or outdated. Nothing in these terms excludes, restricts or modifies any right or guarantee that cannot lawfully be excluded, restricted or modified under Australian consumer law.

You are responsible for the equipment, internet connection, software and charges needed to access the website. You should use suitable security measures, including a current device, secure password and reputable protection against malicious software.

5. Suspension, changes and contact

The operator may suspend, restrict or close your account where required for security, verification, responsible gambling, legal or operational reasons, or where you have breached these terms. If an account is closed, any remaining balance will be reviewed and dealt with in accordance with applicable law, verification requirements and the circumstances of the closure. Funds associated with unlawful or fraudulent activity may be withheld where permitted.

These terms may be updated from time to time to reflect changes to the website, services, law, regulatory requirements or business processes. The current version will be made available on the website. Your continued use of the website after an update takes effect indicates acceptance of the revised terms. If a change is unacceptable to you, you must stop using the services and may request account closure.

If you have a question, complaint or concern about your account, a transaction, a game or these terms, please use the support or contact options made available on the Stellar Spins Casino website. Include enough information for the issue to be identified, but do not send passwords or unnecessary sensitive information. Complaints may be reviewed under the operator’s applicable complaint-handling process.

These terms are intended to operate with applicable Australian law and mandatory consumer protections. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not waive the right to enforce it later.