Responsible Gaming

Stellar Spins Casino is committed to promoting a safe, balanced and informed approach to gambling. Gambling should be an enjoyable form of entertainment, not a way to make money, solve financial problems or cope with difficult emotions. Please take time to understand the risks, set limits that suit your circumstances and only gamble when you are legally permitted to do so in Australia.

Stellar Spins Casino operates under a licence issued by the Curaçao e-Gaming authority. All games use externally certified random number generators, and SSL encryption protects financial and personal data.

Gamble for entertainment, not income

Online gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment, and the outcome of each game is determined by chance or by the rules of that game. Previous results do not predict future results. A winning session does not mean that another win is due, and a losing session cannot be corrected by continuing to play.

Before you start, decide how much time and money you are comfortable spending. Treat that amount as an entertainment cost, similar to other leisure activities. Never gamble with money needed for rent, bills, food, education, debt repayments or other essential expenses. Do not borrow money, use credit for gambling or sell possessions to continue playing.

Set a personal budget before depositing or playing, and stop when that budget has been used. Avoid increasing your budget because you are chasing a win. You should also decide how long you intend to play and take regular breaks. Keeping gambling separate from work, study, family responsibilities and social commitments can help you maintain balance.

Only gamble with money you can afford to lose.
Set time and spending limits before you play.
Take breaks and avoid gambling when tired, upset or under the influence of alcohol or other substances.
Do not chase losses or try to win back money by taking greater risks.
Never view gambling as a source of income or a solution to financial difficulties.
Keep your gambling private from children and prevent others from using your account.

Gambling should not interfere with your relationships, employment, study, health or financial responsibilities. If it begins to do so, stop playing and consider using the controls and support options available to you.

Recognising signs of gambling harm

Gambling harm can develop gradually, and it may affect anyone. A person does not need to gamble every day to experience problems. The important issue is whether gambling is causing distress, financial pressure or difficulty managing everyday life.

Consider taking a break and seeking support if you recognise any of the following signs in yourself or someone close to you:

Spending more time or money gambling than you planned.
Trying to hide or minimise how much you gamble.
Feeling restless, irritable or anxious when you cannot gamble.
Chasing losses or believing a big win will solve financial problems.
Borrowing money, missing payments or using essential funds to gamble.
Gambling to escape stress, sadness, loneliness or other difficult feelings.
Neglecting work, study, family, friends or personal responsibilities.
Repeatedly trying to stop or cut back without being able to do so.
Arguing with people close to you about gambling.
Feeling regret, shame or distress after gambling but continuing to play.

These signs do not mean that you have to manage the situation alone. A trusted friend, family member, health professional or gambling support service can help you understand what is happening and decide what to do next. Asking for help early can make it easier to regain control.

If gambling is causing immediate financial, emotional or personal danger, stop gambling and seek urgent assistance from an appropriate emergency, health or support service in your area. If you are concerned about another person, approach them calmly, focus on the effect gambling is having and encourage them to seek qualified support.

Tools to help you stay in control

Stellar Spins Casino may provide account and safer-gambling controls designed to help you manage your play. Depending on the options available to you, these may include deposit limits, wagering or spending limits, session reminders, activity information, time-outs and self-exclusion. These tools are intended to support your decisions and should be used before a problem develops.

Deposit and spending limits

A limit can restrict the amount you deposit or spend during a selected period. Choose an amount that fits comfortably within your entertainment budget. A limit should not be increased during an emotional or impulsive moment. Check the conditions for any change, including when a new limit takes effect, before requesting an adjustment.

Time-outs and breaks

A time-out can prevent you from gambling for a selected period and may be useful if you need a short break to reassess your habits. During a break, avoid looking for other gambling sites or accounts to continue playing. Use the time to review your finances, speak with someone you trust and consider professional advice.

Self-exclusion

Self-exclusion is a stronger restriction for people who want to stop gambling for a longer period. If you request self-exclusion, follow the instructions provided and do not attempt to open or use another account. Self-exclusion is a personal commitment and may not prevent access to every gambling service, so consider using additional blocking tools and seeking independent support.

Account information and account security

Review your transaction and gaming history regularly so you have a clear view of your activity. Keep your login details private, use a secure password and do not allow other people to access your account. If you think another person has used your account, stop playing and contact the available customer support channel through the website.

Limits and restrictions are not a substitute for professional help. If you are finding it difficult to stop or control your gambling, use self-exclusion and contact a qualified gambling support service as soon as possible.

Age, legal requirements and getting support

You must meet the applicable minimum legal age and other eligibility requirements before using an online gambling service in Australia. Do not gamble if you are underage, prohibited from gambling or located in a place where access is not lawful. Stellar Spins Casino may apply identity, age, location and account checks as required by applicable rules and its account conditions.

Parents and carers should take practical steps to prevent children from accessing gambling accounts or devices. Keep passwords confidential, use device-level parental controls where appropriate, log out after each session and never ask a child to deposit, withdraw or play on your behalf. Gambling accounts must only be used by the verified account holder.

If you want help, consider speaking with your doctor, a psychologist, a financial counsellor or a specialist gambling support service available in your state or territory. Independent organisations can provide confidential information, counselling and practical assistance with gambling, relationships and finances. You can also speak with someone you trust and ask them to support you while you take a break.

Stellar Spins Casino aims to provide information and tools that support responsible choices. However, no tool can remove the risks of gambling entirely. You remain responsible for deciding whether to play and how much time and money to spend. Please read the relevant account terms and safer-gambling information carefully, use the controls available to you and seek help whenever gambling no longer feels manageable.

Stop playing and do not make another deposit.
Use a time-out or self-exclusion option if available.
Review your gambling activity and financial position.
Tell someone you trust what is happening.
Contact an independent gambling support or health service.
Seek urgent assistance if you feel unsafe or are at risk of harming yourself or someone else.